{"id":258,"date":"2025-05-22T03:37:43","date_gmt":"2025-05-22T03:37:43","guid":{"rendered":"https:\/\/tiemsachhoangtu.vn\/?page_id=258"},"modified":"2025-05-29T07:12:12","modified_gmt":"2025-05-29T00:12:12","slug":"chinh-sach-doi-tra-bao-hanh","status":"publish","type":"page","link":"https:\/\/tiemsachhoangtu.vn\/?page_id=258","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &#8211; b\u1ea3o h\u00e0nh"},"content":{"rendered":"<p>Nh\u1eb1m m\u1ee5c \u0111\u00edch mang l\u1ea1i nh\u1eefng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t t\u1edbi qu\u00fd kh\u00e1ch h\u00e0ng, v\u00e0 tr\u1edf th\u00e0nh n\u01a1i \u0111\u1ec3 b\u1ea1n lu\u00f4n tin t\u01b0\u1edfng mua s\u1eafm. Ti\u1ec7m s\u00e1ch Ho\u00e0ng T\u1eed xin g\u1eedi t\u1edbi qu\u00fd kh\u00e1ch h\u00e0ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &#8211; b\u1ea3o h\u00e0nh nh\u01b0 sau:<\/p><h4 class=\"wp-block-heading\"><strong>1. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m:<\/strong><\/h4><ul class=\"wp-block-list\"><li>S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh l\u01b0u kho, v\u1eadn chuy\u1ec3n: B\u1ecb r\u00e1ch, hoen \u1ed1, v\u00e0o n\u01b0\u1edbc, d\u00ednh b\u1ea9n&#8230;<\/li>\n\n<li>S\u1ea3n ph\u1ea9m b\u1ecb \u0111\u00f3ng g\u00f3i sai t\u1eadp, ch\u1ee7ng lo\u1ea1i, kh\u00f4ng \u0111\u00fang y\u00eau c\u1ea7u.<\/li>\n\n<li>S\u1ea3n ph\u1ea9m l\u1ed7i k\u1ef9 thu\u1eadt: L\u1ed7i trang, l\u1ed7i in \u1ea5n&#8230;<\/li><\/ul><h4 class=\"wp-block-heading\"><strong>2. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m:<\/strong><\/h4><p>Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m v\u00e0 ho\u00e0n ti\u1ec1n trong hai tr\u01b0\u1eddng h\u1ee3p sau: \u0110\u01a1n h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n; S\u1ea3n ph\u1ea9m qu\u00fd kh\u00e1ch nh\u1eadn b\u1ecb l\u1ed7i nh\u01b0ng ti\u1ec7m kh\u00f4ng c\u00f2n s\u1ea3n ph\u1ea9m \u0111\u1ec3 thay th\u1ebf.<\/p><ul class=\"wp-block-list\"><li>\u0110\u1ec3 ki\u1ec3m tra t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111i hay ch\u01b0a, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 li\u00ean h\u1ec7 B\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qua Zalo\/Fanpage.<\/li>\n\n<li>Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 to\u00e0n b\u1ed9 ho\u1eb7c m\u1ed9t ph\u1ea7n \u0111\u01a1n h\u00e0ng.<\/li>\n\n<li>Nh\u1eefng s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n, Ti\u1ec7m s\u00e1ch Ho\u00e0ng T\u1eed s\u1ebd ho\u00e0n l\u1ea1i s\u1ed1 ti\u1ec1n t\u01b0\u01a1ng \u1ee9ng v\u1edbi s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3.<\/li><\/ul><h4 class=\"wp-block-heading\"><strong>3. Th\u1eddi gian ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u:<\/strong><\/h4><ul class=\"wp-block-list\"><li>S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ed5i m\u1edbi trong 07 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng khi \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n n\u00eau tr\u00ean.<\/li><\/ul><ul class=\"wp-block-list\"><li>N\u1ebfu y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng c\u1ea7n qu\u00e1 30 ng\u00e0y \u0111\u1ec3 x\u1eed l\u00fd v\u00ec l\u00fd do h\u1ebft h\u00e0ng, thi\u1ebfu h\u00e0ng ho\u1eb7c b\u1ea5t kh\u1ea3 kh\u00e1ng. Ti\u1ec7m s\u00e1ch Ho\u00e0ng T\u1eed s\u1ebd h\u1ed7 tr\u1ee3 tr\u1ea3 h\u00e0ng ho\u00e0n ti\u1ec1n v\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m n\u00e0y.<\/li><\/ul><h4 class=\"wp-block-heading\"><strong>4. Quy tr\u00ecnh \u0111\u1ed5i s\u1ea3n ph\u1ea9m:<\/strong><\/h4><p>Khi ch\u1eb3ng may ph\u00e1t hi\u1ec7n h\u01b0 h\u1ecfng, sai s\u00f3t. Qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 s\u1edbm v\u1edbi B\u1ed9 ph\u1eadn CSKH \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi. Ngo\u1ea1i tr\u1eeb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t, Ti\u1ec7m xin ph\u00e9p kh\u00f4ng gi\u1ea3i quy\u1ebft sau 7 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng.<\/p><p>V\u1edbi h\u00e0ng ho\u00e1 \u0111\u1ed5i khi \u0111\u00f3ng g\u00f3i sai, nh\u1ea7m h\u00e0ng, qu\u00fd kh\u00e1ch vui l\u00f2ng gi\u1eef nguy\u00ean tem nh\u00e3n ni\u00eam phong c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t, nh\u00e0 xu\u1ea5t b\u1ea3n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u00e1 tr\u1ecb h\u00e0ng ho\u00e1. V\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m b\u1ecb hao m\u00f2n, h\u01b0 h\u1ecfng, l\u1ea1c m\u1ea5t qu\u00e0 t\u1eb7ng, ph\u1ee5 ki\u1ec7n b\u1edfi l\u00fd do t\u1eeb ng\u01b0\u1eddi d\u00f9ng, Ti\u1ec7m xin ph\u00e9p t\u1eeb ch\u1ed1i x\u1eed l\u00fd \u0111\u1ed5i tr\u1ea3.<\/p><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>(Khuy\u1ebfn kh\u00edch qu\u00fd kh\u00e1ch quay video khi nh\u1eadn h\u00e0ng \u0111\u1ec3 ti\u1ec7m h\u1ed7 tr\u1ee3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho b\u1ea1n t\u1ed1t nh\u1ea5t).<\/em><\/p><\/blockquote><p>M\u1ecdi th\u1eafc m\u1eafc, khi\u1ebfu n\u1ea1i v\u1ec1 v\u1ea5n \u0111\u1ec1 tr\u1ea3 h\u00e0ng, qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 <strong>B\u1ed9 ph\u1eadn CSKH qua Hotline\/Zalo: 0904777667<\/strong> \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1ed1t nh\u1ea5t. Ti\u1ec7m s\u00e1ch ch\u00e2n th\u00e0nh c\u1ea3m \u01a1n s\u1ef1 tin t\u01b0\u1edfng v\u00e0 \u1ee7ng h\u1ed9 c\u1ee7a qu\u00fd kh\u00e1ch.<\/p>","protected":false},"excerpt":{"rendered":"<p>Nh\u1eb1m m\u1ee5c \u0111\u00edch mang l\u1ea1i nh\u1eefng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t t\u1edbi qu\u00fd kh\u00e1ch h\u00e0ng, v\u00e0 tr\u1edf th\u00e0nh n\u01a1i \u0111\u1ec3 b\u1ea1n lu\u00f4n tin t\u01b0\u1edfng mua s\u1eafm. Ti\u1ec7m s\u00e1ch Ho\u00e0ng T\u1eed xin g\u1eedi t\u1edbi qu\u00fd kh\u00e1ch h\u00e0ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &#8211; b\u1ea3o h\u00e0nh nh\u01b0 sau: 1. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-258","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/pages\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=258"}],"version-history":[{"count":7,"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/pages\/258\/revisions"}],"predecessor-version":[{"id":3371,"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=\/wp\/v2\/pages\/258\/revisions\/3371"}],"wp:attachment":[{"href":"https:\/\/tiemsachhoangtu.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}